Summary:
This guide provides step-by-step instructions for employees to securely connect to the TeamDynamix VPN for remote access.
Step 1: Verify VPN Access
- Ensure you have VPN access enabled for your TeamDynamix account
Step 2: Download and Install the VPN Client
- Download the latest VPN client for your operating system.
- Follow the installation prompts and restart your device if required.
Step 3: Configure VPN Settings
- Open the VPN client and enter the following details:
- Server Address: vpn.teamdynamix.com
- Username: Your TeamDynamix credentials
- Authentication Method: Password (or MFA if enabled)
Step 4: Connect to the VPN
- Click the Connect button and enter your credentials when prompted.
- If Multi-Factor Authentication (MFA) is enabled, approve the request via your authentication app.
Step 5: Verify Connection
- Once connected, check your network status to ensure the VPN is active.
- You should now have access to internal TeamDynamix resources.
Step 6: Troubleshooting Connection Issues
If you experience issues:
- Restart your device and try reconnecting.
- Ensure your internet connection is stable.
- Disable any conflicting security software or firewalls.
- Verify that your login credentials are correct.