Equipment & Technical Support
What should I do if a projector isn’t displaying properly?
Try the following steps:
- Ensure the projector is powered on and connected to the correct input source (HDMI, VGA, etc.).
- Check if your laptop is set to duplicate or extend the display.
- Restart the projector and your laptop.
- If issues persist, contact Media Services for assistance.
My microphone isn’t working. How can I fix it?
Troubleshoot with these steps:
- Make sure the microphone is properly plugged in and turned on.
- Check that your computer or audio system recognizes the microphone.
- Adjust input settings in your computer’s sound settings.
- Test the microphone with a different cable or port if applicable.
The speakers in a conference room aren’t producing sound. What should I do?
Try these solutions:
- Ensure the speakers are powered on and the volume is turned up.
- Check that your device is connected to the correct output.
- Restart the audio source (computer, phone, etc.).
- If using Bluetooth, verify that the speakers are paired correctly.
Policies & Procedures
How long can I keep borrowed media equipment?
Standard loan periods vary based on equipment type. Typically, items must be returned within 24 hours, unless otherwise approved by Media Services.
What happens if I return equipment late or damaged?
Late returns may result in a fee, and damaged equipment may require a repair or replacement charge. Contact Media Services if an issue occurs.
Who do I contact if I need urgent media assistance during an event?
Call the Media Services Support Line at (555) 987-6543 for immediate assistance.