Departmental Check/Payment Cancellation Request

This service allows employees, managers, or department representatives to request the cancellation of a departmental check or electronic payment. The Finance or Accounts Payable team reviews requests, verifies payment details, and ensures compliance with organizational policies before processing cancellations to prevent duplicate or incorrect payments.


What’s Included

  • Verification of payment details and request legitimacy

  • Coordination with Accounts Payable to stop or reverse checks/payments

  • Documentation of cancellation actions for audit and record-keeping

  • Communication of status and confirmation to the requestor

  • Guidance on reissuing payments if needed


Who Can Request This Service

  • Department managers or supervisors

  • Authorized staff responsible for departmental payments

  • Finance personnel submitting on behalf of departments


When to Use This Service

Submit a Departmental Check/Payment Cancellation Request when:

  • A check has not been issued but needs to be canceled

  • An issued check or electronic payment was issued in error

  • Duplicate payments need to be stopped

  • Payment information needs correction before reissuance


Requirements Before Submitting

Please provide:

  • Check number or payment reference

  • Payment amount and date

  • Payee name

  • Reason for cancellation

  • Contact information for follow-up and approval


Fulfillment Time

Requests are typically reviewed and processed within 2–3 business days, depending on payment type and verification requirements.