This service allows users to request new hardware or equipment needed to perform their job functions. IT or Asset Management teams review requests, verify requirements, and provide the appropriate technology or equipment in accordance with organizational standards and procurement policies.
What’s Included
-
Submission and review of hardware/equipment requests
-
Verification of user eligibility and budget approval
-
Provisioning of laptops, desktops, monitors, peripherals, or other devices
-
Configuration and setup of hardware, including necessary software
-
Coordination of delivery or pickup
-
Documentation and tracking of assigned equipment
Who Can Request This Service
-
Employees, faculty, and staff
-
Department managers submitting on behalf of their team
-
Authorized contractors with organizational accounts
When to Use This Service
Submit a Request New Hardware/Equipment when:
-
A new employee requires workstations or peripherals
-
Existing hardware is insufficient or outdated for business needs
-
Specialized equipment is needed for projects or research
-
Replacement hardware is required for malfunctioning devices
Requirements Before Submitting
Please provide:
-
Type of hardware or equipment requested
-
Quantity and specifications (if applicable)
-
Business justification or project association
-
Location for delivery or setup
-
Supervisor or department approval (if required)
Fulfillment Time
Processing time is typically 2–5 business days, depending on equipment availability and configuration needs.