SSL Certificate

This service provides the creation, renewal, and management of SSL/TLS certificates used to secure websites, applications, and internal systems. SSL certificates ensure encrypted communication, verify site authenticity, and protect sensitive data transmitted over the network. The IT Security and Infrastructure teams work together to issue certificates that meet organizational security policies and industry standards.

What’s Included

  • Issuance of new SSL/TLS certificates

  • Renewal of existing certificates before expiration

  • Installation assistance on supported servers or platforms

  • Configuration guidance for HTTPS and certificate chaining

  • Replacement of compromised or incorrect certificates

  • Certificate lifecycle tracking and expiration notifications

  • Validation of requestor identity and domain ownership

Who Can Request This Service

  • System administrators

  • Web application owners

  • IT staff supporting internal or public-facing services

  • Project managers needing secure communications for new systems

When to Use This Service

Submit an SSL Certificate Request when:

  • Launching a new website, service, or application requiring HTTPS

  • Renewing a certificate approaching expiration

  • Migrating a service to a new server or environment

  • Replacing a certificate due to configuration changes or security concerns

  • Ensuring compliance with IT security standards

Requirements Before Submitting

Please provide:

  • Domain name(s) (e.g., example.org, sub.example.org)

  • Certificate type (Single Domain, Multi-Domain, Wildcard, etc.)

  • Server or application platform (Windows, Linux, Load Balancer, Cloud, etc.)

  • CSR (Certificate Signing Request), if required

  • Contact information for service owner or technical administrator

Fulfillment Time

Standard turnaround is 1–3 business days, depending on certificate type and validation requirements.