Question/Issue
Why do I get an error every time I try to access my files on the department shared drive?
Cause
The user may not have the correct permissions to access the shared drive, or permissions may have changed.
Resolution
- Verify that you are connected to the network where the shared drive is hosted.
- Check if other users are experiencing the same issue to determine if it is user-specific or system-wide.
- Contact your IT support or system administrator to review your user permissions for the shared drive.
- The administrator should update your permissions as needed to restore access.
- After permissions are updated, log out and log back in, then try accessing the shared drive again.
- If the issue persists, report the problem with details about the error message for further investigation.