This service allows employees, contractors, or visitors to request access to the organization’s secure Wi-Fi network. The IT team ensures access is provisioned safely and in compliance with network security policies to maintain connectivity while protecting organizational resources.
What’s Included
-
Provision of Wi-Fi credentials for employees, contractors, or approved visitors
-
Configuration guidance for connecting devices to the network
-
Temporary or permanent access based on user role and authorization
-
Support for common connectivity issues during setup
-
Documentation of access granted for IT records
Who Can Request This Service
-
Employees or contractors needing network access
-
Department managers requesting access for team members
-
Authorized IT staff provisioning or managing network access
When to Use This Service
Submit a Request Wi-Fi Access when:
-
New employees, contractors, or guests require connectivity
-
Access is needed for temporary projects, events, or visits
-
Current Wi-Fi access has expired or needs updating
-
Devices require network configuration support
Requirements Before Submitting
Please provide:
-
Name of the user requesting access
-
Department or role of the user
-
Device type(s) to be connected (laptop, tablet, smartphone, etc.)
-
Duration of access needed (temporary or permanent)
-
Contact information for follow-up
Fulfillment Time
Requests are typically reviewed and processed within 1–2 business days, depending on approvals and IT scheduling.