Troubleshooting WiFi Connection Issue

Summary:

This guide provides troubleshooting steps for employees experiencing WiFi connection issues at TeamDynamix. Follow these steps to resolve common connectivity problems.

1. Make sure you're connecting to TDX-Secure.

2. Check WiFi Settings

• Make sure WiFi is turned on.

• Disconnect and reconnect to TDX-Secure.

• Re-enter your credentials if asked.

3. Restart Your Device - A simple restart can fix many issues.

4. Check Your Credentials

• Use your TeamDynamix login.

• If you recently changed your password, update your WiFi settings.

5. Visit the IT Status Page to see if there's a known issue.

6. Move closer to a WiFi access point for better connection.