Introduction
See the Procedure below for a few steps to try when experiencing connection issues. You can also report connection problems through the Report an Issue button and we will get in touch with you.
Available to
All network users.
Procedure
- Am I having issues with one website or service or several websites or services? From a web browser try to use www.google.com. If you can it may be that the site you want to use is having issues. Try again later.
- Do I have different results between on campus resources and off campus resources? From a web browser try to use www.abc.edu. Then try www.google.com. If one works and the other does not it helps support understand the scope of the issue.
Cost
This is a common-good service offered to all network users, there is no direct cost to the individual or department.