Troubleshooting WiFi Connection Issue

Summary

Instructions on resolving WiFi connection issues.

Body

Issue/Question

I'm having issues connecting to the WiFi.

Environment

  • TDXWiFi

Cause

The TDXwireless network is a highly secure wireless network. Access to the network uses your Username (lastname.#) and password, and the configuration will need to be updated with your new password each time it's changed per the Password Practices.

Resolution

  1. Connect to the WiFi@TDX wireless network.
  2. Open a web browser.
  3. Attempt to browse to a website, such as www.teamdynamix.com.
    Note: You will be redirected to the Network Access captive portal page
  4. Click on Secure Network Access
  5. Follow the on screen instructions

 

If you are still having issues with your WiFi submit a service request by Request Help

Details

Details

Article ID: 353
Created
Wed 11/19/14 1:28 AM
Modified
Mon 12/5/22 12:09 PM

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Use this service to request access or troubleshoot issues with WiFi.