This service allows users to request access to the organization’s secure wireless network, or to request Wi-Fi setup for new locations, devices, or events. IT Networking and Security teams ensure secure, reliable connectivity while maintaining compliance with organizational policies and network standards.
What’s Included
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Provisioning of secure Wi-Fi access for authorized users
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Configuration of devices for network connectivity
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Temporary or permanent access for guests, contractors, or events
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Troubleshooting connectivity issues
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Security enforcement, including authentication and encryption
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Network performance verification and monitoring
Who Can Request This Service
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Employees
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Contractors and authorized third-party users
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Event organizers needing temporary Wi-Fi access
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Department managers requesting Wi-Fi for new locations or devices
When to Use This Service
Submit a Wireless Network Request when:
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You need Wi-Fi access for a new employee or device
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You require temporary access for visitors or contractors
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You are setting up a new office, classroom, or meeting space
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Wi-Fi connectivity issues need resolution
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Additional network configuration or security access is needed
Requirements Before Submitting
Please provide:
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Full name and username of the user(s)
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Device type(s) and operating system(s)
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Location(s) or area where Wi-Fi is needed
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Duration of access (if temporary)
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Supervisor or department approval (if required)
Fulfillment Time
Requests are typically processed within 1–3 business days, depending on complexity and network availability.