Search the desktop support knowledge categories when seeking information about the common software tools that you use each day.

Articles (6)

Chromebook Apps Crash on Launch

This article addresses the issue of Chromebook apps crashing immediately after opening. It discusses potential causes like corrupted app cache or outdated Chrome OS and offers detailed steps to clear the app cache, update the operating system, and resolve app crashes.

Chromebook Audio Not Working

This article covers troubleshooting steps for Chromebook keyboard keys that are stuck or unresponsive. It identifies causes such as debris or faulty keys and provides a detailed cleaning and repair process to restore keyboard functionality.

Chromebook Won’t Power On

This article explains what to do if your Chromebook does not turn on, even when plugged in. It outlines possible causes such as system hangs or power issues and provides step-by-step instructions for performing a hard reboot and troubleshooting power problems.

How to Connect to a Network Printer

Walk through getting connected to a network printer.

Network Printer Error

Instructions on how to resolve Network Printer errors.

Second Monitor Not Powering On: Troubleshooting Guide

Steps to resolve issues with a second monitor not powering on, including power checks, cable verification, system settings, and escalation guidance.